Website is back! QNAP, you suck!

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After five long days, my server and website are back and here’s what happened:

Saturday morning I’ve received an upgrade message from my machine which also runs the website among other things, the upgrade failed due to bad firmware and after an extremely long boot time (3 hours!) the device finally got online but with nothing on it. I’ve opened a ticket with QNAP asking for support and asking in their community forums for some tips.

Only after FOUR days, QNAP decided to answer me and I’ve spent about two and a half hours with one of their guys via TeamViewer, and we tried to install the firmware again, which failed with the same results of extremely long boot time and failure to get my RAID array, data and services.

Today was the last day before I had to restart everything, restore what I can from my backups, but that meant not everything would be available and go back to work. But then I got a different guy which clearly received better information about the bad firmware and he suggested to try an older firmware and see what happens. Lucky for me, it worked. After 5 minutes the device was back online with my raid and data. I had to reinstall some services and manually start others, but it work.

All that, because of a bad firmware, probably released without proper testing, but that’s not my issue with QNAP. It took them four days to even respond to my ticket, four, when they claim they’ll respond in 24 hours, even if we take Saturday and Sunday out, it still more then they claim.

This was my first and last QNAP device and I’m already moving everything to a new server and the QNAP will be thrown away to the garbage, where it should have been in the first place. Yes, A company can make mistakes and release some bad upgrades from time to time, but you can’t ignore costumer support and not even offer some “we’re checking the issue” answer to the support request, it’s unacceptable for any high tech company to take more then 12 hours to respond, and I can even understand the 24 hours. But 96 for the first response, that’s way too much.

I’ve learned some tricks from this experience, mostly on how to use ssh better and run very specific commands which can help me in the new server which is going to run CentOS. I knew how to work with ssh before, but not at this level.

I want to thanks everyone who followed my streams and being patient with me in the past few days. Thank you very much and keep the support running.

Follow me on

Twitch: http://twitch.tv/Lumisaur 

Twitter: komer83

Website: http://omerkatzir.com

And please support me via PayPal: 

thesilenttroubadour@icloud.com

 

Forza Horizon 4 – Surprise Stream

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I had no plans of streaming again today and I was going to play Forza Motorsport 7, but the gods of Xbox told me I can play Horizon 4. If you want to hear me talk, just change reduce the speed, it’s on X2. Normal Twitch issues at start.

Game looks and feels much better than the older Forza Horizon 3, I didn’t have much time to play around and I will test the multiplayer mode in the next stream. Also, was very puzzled of not getting an English car as a first choice in an England themed game, what gives?  Also encountered some bugs, nothing major and not bad at all for early access. 

For me, looks like this game is going to be better and greater, will have to see the multiplayer to finalise my opinion. 

Follow me on

Twitch: http://twitch.tv/Lumisaur 

Twitter: komer83

Website: http://omerkatzir.com

And please support me via PayPal: 

thesilenttroubadour@icloud.com

 

Farewell to Forza Horizon 3

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At first I had audio problems, my laptop didn’t showed any signs of audio. But fixed.

Then the stream cut out, I got it back but few minutes are missing, just buy it! 

At the end, I’ve slowed down the video to normal speed, talking about what I think is important to be in FH4.

Few things I’de like to see in Forza Horizon 4:

* Better matchmaking with players who uses similar settings as you, such as assists.

* Option to ignore certain modes, like playground games.

* Better sorting and tracking of cars 

* A real Metal radio station, with Iron Maiden! 

* Longer tracks in both Single and Multiplayer modes.

Did you enjoyed Forza Horizon 3? What are you looking for in Horizon 4? 

Let me known down in the comments. 

Follow me on

Twitch: http://twitch.tv/Lumisaur 

Twitter: komer83

Website: http://omerkatzir.com

And please support me via PayPal: 

thesilenttroubadour@icloud.com

 

 

Forza Motorsport 7 chill stream at X2 speed

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When everything goes wrong, and you’re having a bad day, just relax with some Forza.

There’s also explanation at the end on why I had a bad day, right when I put the Lambo on screen.

 

Also, I need to know: 1. Why Twitch on Xbox only allows me to stream at 720p, I only have 3 quality settings to choose from, the highest is 2k and 720p. 2. I’m looking for tips for new headset for my xbox, any suggestions are welcome.

Follow me on Twitch: http://twitch.tv/Lumisaur

Twitter: komer83

Website: http://omerkatzir.com

And please support me via PayPal: thesilenttroubadour@icloud.com

Test Stream 4/4 Forza Horizon 3

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The final test stream, finally got everything running smoothly (after upgrading my upload speeds and actually saved about 1 USD)

Xbox audio is a bit of a problem until I replace the headset, haven’t decided which one to get, will decide soon ™

Follow me on
Twitch: Lumisaur
Twitter: komer83
Website: http://omerkatzir.com

And please support me via PayPal:
thesilenttroubadour@icloud.com

 

Test Stream 3/4

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After the stream I’ve upgraded my bandwidth, the next and last test should work just fine, at least in theory.

 

So follow me on

Twitch: Lumisaur 

Twitter: komer83

Website: http://omerkatzir.com

And please support me via PayPal: 

thesilenttroubadour@icloud.com

 

Test Stream 2.5/4 Introduction + World of Warplanes

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What have we learned:
Interwebz in Israel sucks.
Could finally get better streaming results (thanks discord!)
Sleeping is important.
The actual 2.0 test stream is still on twitch, I’ll keep it there until it gets deleted in 13 days.

We listened to:
Serenity – Death & Legacy: https://www.youtube.com/watch?v=ppiZIOhhUtQ
Symphony No.5 in E minor Op.64 by Tchaikovsky: https://www.youtube.com/watch?v=pqOlccVBzkM

Follow me on
Twitch: Lumisaur
Twitter: komer83
Website: http://omerkatzir.com

And please support me via PayPal:
thesilenttroubadour@icloud.com

Follow me on
Twitch: Lumisaur
Twitter: komer83
Website: http://omerkatzir.com

And please support me via PayPal:
thesilenttroubadour@icloud.com

Test Stream 1/4 – World of Warships

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So, managed to stream, and learned a lot, now all left is to improve.

I’ve learned the following:

  • OBS default settings are way too high, after some tweaking managed to stream without any frame drops, next step is to tweak a little farther to improve quality.

 

Uploading the stream to YouTube at this very moment:

Rebuilding the web site

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So, the host provider I used messed up with my website, I couldn’t access it due to a single file permission which they refused to fix. So, I closed the account there. However, I also forgot to backup everything so now I need to rebuild everything again.

I’ve also decided to make several changes to my website, content and hosting location.

So let me explain the changes:

  1. The website is now hosted on my private server, I have full control on it and will be able to address any issue in real time.
  2. The website and any content I’ll upload is no longer limited to Music, I will also upload games streams, cats stuff, food stuff and anything else I have opinion about.
  3. As I don’t have Facebook the ways to contact me will be via Twitter, Twitch, YouTube or the from on this website which will work soon ™ so if you encountered any error, or have any suggestions, you are most welcome to write.

Thank You

Omer Katzir – The Silent Troubadour.